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Chetna Marg
New Delhi, Delhi 110024
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+91 11 4155 3600
Mon-Fri 10:00am-7:30pm
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secretary@dcwa.club
Anytime Assist
This policy outlines the terms and conditions under which refunds are processed. It explains eligibility criteria, timelines, and procedures to ensure a smooth and transparent refund experience.
Defence Colony Club is dedicated to offer satisfaction guarantee on their goods. We always try to give the most ideal experience when you make any kind of purchase with us on the web. In case you are not happy with an item you've received then you can contact our Customer Support Executives within 5 days after the delivery date to extricate the issue.
You can contact our customer support department by filling a request form or by calling us at you can also contact us through our website https://dcwa.club/ for immediate response within 1 business day.
Any goods with manufacturing defects will be replaced as per the initial order placed. However there is no choice to return the goods as they are specifically customised as per your choice, designs and requirements. And the customised goods become non usable for the other customers. But Defence Colony Club advises you to carefully preview the product details, before ordering it, to avoid any kind of inconvenience.
We have created an extremely positive and relaxed environment all geared towards developing your skills whether you are an absolute beginner trying to get off the ground or an accomplished player looking to move to the next level.